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Team Member Spotlight – Guest Services

April 5, 2012

We are getting closer and closer to opening day! Each day we are hiring people of all ages to experience the best summer job ever!

This week we are going to spotlight our Guest Services Department!

When you think about Idlewild & SoakZone – you may think about the food, the rides, the games & all of the fun you can have at the park! But, did you ever wonder who handles all of our Guests questions/comments and knows almost everything about Idlewild? Well, that is our GREAT Guest Services Team!

We like to think of our folks at Guest Services as Ambassadors of the park! They do everything from renting wagons to processing season passes. And, these Team Members are the CREAM OF THE CROP when it comes to having information about every area of the park!

Over the years, we’ve found that working in our Guest Services Department is a great stepping-stone to many different fields in the hospitality/tourism industry. As a Guest Services Team Member – you become very familiar with all aspects of the park; Season Passes, Food & Beverage, Ride Operations, Pricing, Rules, Policies & Procedures & many other valuable pieces of information that benefit our Guests & fellow Team Members.

In many ways our Guest Services Team is a liaison between Idlewild & our Guests. Some of our guests would even consider Guest Services as a concierge, providing hotel information, 2 day pricing, upgrades to a season pass & even some inside information when it comes to planning your day or helping your family pick out the perfect spot to watch fireworks on the 4th of July!

Do you think you have what it takes to be on the BEST Team in the industry? Then, Idlewild & SoakZone is the place for you! You can help us achieve our mission to provide the FINEST in family fun & entertainment – Apply for our Guest Services Team today!

Visit http://www.idlewild.com/employment for a detailed interview schedule. Open interviews are held Monday – Thursday 3:00PM – 5:00PM!

For the BEST summer job, hope to see you soon!

-Ricky Spicuzza
HR Manager

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